30-Day Happy Plant Guarantee

Healthy Plants, Happy You!

We get it—buying plants online can feel risky, but at MyGreenscape, we’re here to make it stress-free. With our 30-Day Happy Plant Guarantee, you can shop confidently knowing we’ve got your back. From healthy arrivals to expert care tips, we’ll help your plants thrive. If something’s not right, we’ll make it right—no worries, just happy plants!

What’s Included?

  • 🌱 Healthy Arrival: Your plants will arrive fresh and ready to grow. If they don’t, we’ll replace them for free!
  • 🌿 Expert Care Tips: Our plant specialists are here to help with personalized advice to keep your green friends happy.
  • 📦 Easy Replacements: Just send us a quick photo and we’ll ship out a replacement within 30 days.
  • 🌷 Store Credit Option: If a replacement isn’t suitable, we’ll issue store credit so you can pick something new.

How It Works:

  1. Skip the Repotting: Avoid repotting for the first 3–6 months to let your plant settle in comfortably.
  2. Spot an Issue? Contact us right away. Email support@mygreenscape.ca or call 647-990-3646—we’re here to help.
  3. Provide Photos: Snap a few clear photos of the plant and packaging to help us assess the issue.
  4. Try Our Care Tips: Follow expert suggestions and give your plant 3–4 weeks to recover. Most plants bounce back beautifully with a little TLC!

Handling Pests or Problems:

  • 🐜 Report Pests Immediately: If you notice pests within 14 days of delivery, let us know right away.
  • Expert Assessment: Our plant care team will provide solutions or send a replacement if needed.
  • Eco-Friendly Disposal: If your plant can’t be saved, we recommend composting or using local green waste services.

Refunds and Store Credits:

Not satisfied with your plant despite our care tips? No problem! We’ll process a replacement or issue store credit so you can choose something new. Refunds are issued within 4–5 business days after we receive your return.

Why Choose MyGreenscape?

  • Free replacements within 30 days.
  • Plant care tips from experts to help your greenery thrive.
  • Friendly and responsive customer support.
  • Eco-friendly disposal advice for damaged plants.

Ready to grow your indoor jungle? Shop our collection now and enjoy worry-free plant shopping with MyGreenscape!

Need Help?

For any questions, feel free to contact us:

Thank you for trusting MyGreenscape with your plant journey! 🌿