Ponytail Palm

Ponytail Palms thrive in a variety of lighting conditions, from full sun to bright, indirect light. Optimal placement involves receiving some morning sun or a few hours of afternoon sunlight, followed by indirect light for the remainder of the day.

They thrive in medium light conditions but exhibit faster growth in brighter environments. Ideal medium-light spots in your home include areas near regular-sized windows, positioned centrally within a room. It's important to note that plant growth is influenced by the amount of light they receive.

Ponytail Palm thrive when the soil is allowed to dry out somewhat before the next watering, typically occurring every two weeks in a typical indoor setting. However, this frequency may vary based on seasonal changes, your specific indoor conditions, and the available lighting. It's generally recommended to err on the side of underwatering, observing cues such as drooping or soft leaves to determine when watering is necessary. Brighter light may necessitate more frequent watering, while lower light conditions may require less frequent watering.

They thrive in low humidity environments, so avoid misting or placing them in terrariums.

While Ponytail Palms are generally safe to have around pets, it's best to discourage your furry friends from nibbling on any houseplants for their overall well-being.

Often referred to as Elephant's Foot, Ponytail Palms feature a bulbous trunk that serves as a water reservoir, making them tolerant of drought conditions. To ensure their health, avoid overwatering and allow the soil to mostly dry out between waterings. During the growing season, increase watering frequency, but reduce it to monthly intervals during the dormant or winter months.

"I have only received part of my order. What to do?

No worries if you've only got part of your order! Our plants come from different nurseries and might arrive in separate shipments, typically 1-2 days apart. It's all part of ensuring your green friends reach you in top-notch condition!

If you do not receive the remaining packages within 48 hours contact support at info@mygreenscape.ca

What is the Life Time Support?

Absolutely! Lifetime support means you can count on us whenever you have questions or uncertainties about your plant. Whether you're puzzled by its behavior or just want to ensure it's thriving, we're here for you. Connect with us on Instagram @mygreenscapeto or shoot us an email at support@mygreenscape.ca.

When it comes to our guarantee for plants shipped with standard or express, rest assured that we offer a 30-day happy healthy plant guarantee on all such shipments. This ensures that your plants are covered for 30 days after delivery, giving you peace of mind regarding their condition. If you have any concerns within this period, feel free to reach out to us for assistance.



For further details, please visit our Local Delivery, Store Pickup, Standard Shipping Guide Page.

Your plant will arrive in a standard nursery pot, typically 0.5" - 1" smaller than the stated size to seamlessly fit into your chosen decorative pot. Washable Paper Planter Bags are available for separate purchase.

Just like nature intended, each plant is unique, showcasing natural variations in size, shape, and characteristics. Our commitment is to deliver a plant that closely resembles the one featured on our website, matching your chosen size, and with the potential to thrive happily in your home.

Certainly! If you're pondering about ordering plants online, you're not alone. We've compiled the most frequently asked questions. Check out our FAQ section here for quick answers! Happy planting!

Still unsure about the type of lighting you receive?
Email us at support@mygreenscape.ca for assistance.

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